Last updated on: November 05, 2025
This Privacy Policy explains how AROGYA NEER TECHNOLOGIES PRIVATE LIMITED (“we”, “us”, “our”) collects, uses, stores, and protects the information you provide when you visit www.arogyaneer.com or use our mobile application and related services.
We are committed to safeguarding your privacy. If we ask you to provide certain information by which you can be identified, it will be used strictly in accordance with this Privacy Policy.
We may update this Policy from time to time by posting changes on this page. You should review this page periodically to ensure that you are aware of any modifications.
Information We Collect
We may collect the following types of information:
1. Information You Provide
- Name
- Contact details (email address, phone number)
- Billing and payment information
- Location details (if permission is granted)
- Any information submitted through forms, support requests, or communications
2. Automatically Collected Information
- IP address
- Device information (model, OS, identifiers)
- Browser details
- Pages visited, access times, search queries
- Crash logs and performance analytics
3. Transaction & Payment Data
Payment information is processed securely by third-party payment processors. We do not store full card numbers unless legally required.
4. Communications Data
Emails, chats, and support conversations may be stored for quality and security purposes.
5. Aggregated or De-identified Data
We may use aggregated, non-identifiable data for analytics, research, and improving our services.
How We Use the Information
We use your information to:
- Maintain, operate, and improve our website, app, and services
- Manage your account and authenticate users
- Process payments and prevent fraud
- Provide customer support and communicate important updates
- Improve service quality and user experience
- Send promotional emails or offers (only if you opt-in)
- Conduct market research
- Comply with legal obligations
Data Security
We are committed to ensuring that your information is secure.
We use appropriate physical, electronic, and managerial safeguards, including:
- Encryption (where applicable)
- Secure servers and data centers
- Restricted access controls
- Regular vulnerability scanning
No system is fully secure, but we take reasonable measures to protect your data.
Cookies
A cookie is a small file stored on your device. Cookies help improve your website experience.
We use cookies for:
- Traffic analysis
- Understanding user behavior
- Improving website performance
Cookies do not give us access to your device or any personal information other than what you choose to share.
You can choose to accept or decline cookies through your browser settings.
Controlling Your Personal Information
You may choose to restrict or manage your personal information by:
- Indicating preferences on forms (e.g., opting out of marketing)
- Contacting us anytime to change your privacy preferences
We do not sell, rent, or lease your information to third parties.
We may share data only when required by law or to provide essential services (e.g., hosting, payment processing).
If you believe any information we hold about you is incorrect or incomplete, please contact us and we will correct it promptly.
Your Rights
Depending on applicable law, you may have the right to:
- Access your data
- Request corrections
- Request deletion
- Restrict processing
- Withdraw consent (e.g., marketing emails)
We will respond to such requests within legally required timelines.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
AROGYA NEER TECHNOLOGIES PRIVATE LIMITED
Plot No. 840, Kharar, Mohati, Khejuri, Purba Medinipur, West Bengal – 721430, India
WhatsApp: +91 77186 77800
Email: contact@arogyaneer.com
